focuses on workplace relationships.
Loy has spent most of her life researching human behavior while living and working on six continents. She purposefully worked with people from all walks of life, from cosmopolitan jet-setters to rural villagers, with a diversity of cultural backgrounds and religions. She looked for the similarities that bound us beyond the outer differences. Loy's research was done with the people she worked with daily as a counselor and trainer.
After more than two decades, she found the common denominator among all people, the feelings. This discovery led her to identify the underlying emotional drama that we play out day after day, mostly unconsciously. She calls this emotional drama The Plot.
Eventually, Loy came to trust that the thousands of tales she listened to every day were just variations of one basic and simple theme. Finally she started to categorize situations until she could predict the ending of a story after having listened to only a fragment thereof.
Loy has written 22 textbooks based on her research, which were each steps leading her to the Plot. Her latest book is as co-author of She Never Said Goodbye, a true story of a woman suffering with early onset Alzheimer's. A screenplay is currently being written.
Don Phin has been an employment law attorney since 1983. Loy calls him a "street-wise hero." Don is a nationally recognized speaker and consultant. He is President of the Employer Advisors Network, Inc. and the author of numerous books and articles including LAWSUIT FREE! How to Prevent Employee Lawsuits and Building Powerful Employment Relationships!
Don believes today's workplace struggles simply mirror the difficulty we have in establishing any relationship. Including the one with ourselves.
Together, through their work on this book, Loy and Don seek to integrate their disciplines to help produce successful careers and workplace relations.
In this book, Loy and Don are going to share with you many of their clients' stories. To respect the privacy of people who have trusted them on their journeys, they have carefully changed and mixed names, locations and any other details that might divulge their identity. Sometimes the characters in the stories are composites of several peoples' identities, to further ensure privacy.

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